Google has just announced that it will be shutting down its GOOG-411 service as of November 12, 2010. The service that many have come to love was a free directory assistance service that was a great alternative to paying for 411 service. It was Google’s first real jump into the voice recognition world.
I hate to see a great free service like this go away although with the massive number of smartphones these days where you can easily look up the information you need, a service like this isn’t that useful to many people. With many phones having voice search capabilities, I guess that is just as good and you aren’t using up any minutes in the process for those that don’t have unlimited plans.
There is one bit of bright news for those that don’t have smartphones, you can still get directory assistance by texting the name of the business and its location to 466453 (“GOOGLE”) which will return you a response with the information you are looking for (hopefully).