Yesterday, I was poking around the service I use for the RSS feed for the podcast because I am looking to get some accurate tracking on download numbers when I noticed something rather odd. On part of the admin interface, there was a new indication indicating how many feeds I had and it didn’t look quite right so I clicked on it. When I clicked on it, I was taken to a subscription page with various options for buying different levels of service on the site, something that didn’t exist before. About a minute later, I received an email which clarified these changes for me.
RapidFeeds, the site that I use to generate the RSS for the podcast has decided to go from a free service to a freemium service. I understand the need to make money or at least not go in the hole from everybody using your service for free, but I think they are going about it all wrong. I am a huge fan and proponent of the freemium model, but stripping away some major features from longtime free customers such as iTunes support in hopes of getting them to upgrade to a higher tier is not how to have a successful business. To successfully implement the freemium model, you must offer extra features above the existing free version, don’t cannibalize the free service and take away its most important features just to get people to upgrade. Anyway, how to properly implement the freemium model is a discussion for another time so lets get to the point.
Because I refuse to pay what I see as an unreasonable fee to be able to continue operating multiple podcast RSS feeds with all of the features I have come to depend on over the past 3 years, I will be ending my use of the service that RapidFeeds offers. What does that mean to you? Once I have migrated the RSS feed to another service (likely FeedBurner or something similar), all of the Global Geek News Podcast subscribers will have to change the RSS feed in their podcatchers. If you use something like iTunes, it should update automatically with no action by you, but in many other cases, you will likely have the change the RSS feed or re-subscribe once the new feed is up. I will make an announcement on the show and here when the new feed is available, but I expect to change it around the first of the month. Luckily, the changes at RapidFeeds won’t be going in effect until July 1st, so I have a little time to find a service I am happy with.
Apologies for any inconvenience that this will cause but RapidFeeds has forced me to make this tough decision but I think it will work out for the best in the future.